We will gladly replace any item damaged during shipping or refund your original purchase price for that item when we receive your damaged products back to us. (Shipping cost of damaged product back to us will also be covered by us. Please ship damaged product back via Air or Regular Mail). Return packages shipped by FedEx, UPS and other couriers are automatically rejected and will not be received by us.
If the products are in original package and were not opened or used and you want to return them for any reason - you can send them back to us for a refund within 3 weeks of your purchase. Returns for a refund are subject to a 15% restocking fee. This amount will be deducted from your refund. Also if your order was over $200.00 CAD and we paid for shipping of your package that shipping charge will be deducted from your refund.
Due to the nature of the products we sell, we do not offer a money-back return policy for the products that were opened and used.